Refund Policy
Last updated: October 22, 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee on Inkwell Premium. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or reply to the receipt email Paddle sent you when you subscribed. Paddle handles all customer service inquiries and returns for Inkwell orders.
Cancelling your subscription
You can cancel your Premium subscription at any time. After cancelling, you keep Premium access until the end of the period you've already paid for, and you won't be charged again. Cancelling stops future payments; if you also want money back for a recent payment, use the refund process above within 30 days of the order.
Questions
If something went wrong with a charge or you're unsure whether you qualify for a refund, reach out through paddle.net first — they can see your order and resolve most issues quickly.